It was a #Monday morning, and I was looking forward to another week packed with action. My calendar was full of meetings, and other unscheduled tasks. My phone started ringing and I was surprised to see a #call from our newest #customer. After the initial greeting messages we jumped straight into a meaningful #conversation. “I am pleasantly surprised with my interaction along with CoreView #team members. This is the...
If you have the #passion to #learn... work at CoreView! One can grow professionally and personally if they take advantage of the open #culture and the flat hierarchy. I joined as a #fresher and have been a part of the Coreview family for 5 years. Even though I was a fresher and my skill set was limited to Java, I was very interested in working in the mobility...
Looking back at the 2 years I have spent at Coreview, I realize how far I have come. I started off as a #fresher and didn't have a solid background. But Coreview provided me with an #opportunity to prove myself. They honed my skills and #groomed me professionally. I have worked on interesting projects to date and with the changing responsibilities, I grew into a better...
Monday this week was marked by our last “all company meeting” for the year 2020. Well, the #meetings have been happening since the inception of the company. #Management shares company progress in front of all the employees and solicits feedback. This was executed well for the past several years, however, during 2020 it turned out to be the most powerful tool of the...
Handling of undesired scenarios/events like product replacements/refunds plays a crucial part in defining the customer experience, especially when it comes to the most competitive industry - the E-commerce business. This is where one of our customers decided to build their Differentiation, by providing unmatched customer satisfaction, with faster delivery and quick returns, while competing with millions of other sellers on...
How many people leave a company, and come back to it, happily? I have!? I have completed 6 years at #coreviewsystems, during which I worked for another company for a brief period of time, but came back. After I switched, I realized what CoreView was all about and why I enjoyed working at CoreView. Coreview took me in as a #fresher, groomed me from...
COVID or No COVID, some of our customers have been happily waiting in the queues. Imagine going to a hi-life restaurant without pushing through the crowd, Imagine getting into a queue, before you reach, while being assured your position in the queue, and without impatiently watching over others' shoulders. Imagine the ease of stepping into the restaurant and being served immediately, without occupying parking...
Acquiring a new customer can cost five times more than retaining an existing customer! Let's dive into the stats! Increasing customer retention by 5% can increase profits by 25-95% whereas the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. (source) What does it mean to...
I joined #CoreViewsystems after a 3-year break from IT. Though I had a lot of development experience earlier, it was rusty. During these 3 years, I was running a different business, which provided me the exposure of interacting with different people. Getting back into software development was a challenge. During the selection process at CoreView, I was able to demonstrate my abilities...
When large companies plan for further growth, technology changes are necessary, that affect existing customers. With user base of multi-millions users, it is critical to forklift them to newer solutions in a most non-intrusive manner. Choosing a right technology partner to make it happen is a question of life and death. When CoreView Systems Private Limited was approached by a large multinational to...
