Articles

Embracing the change

  “Failure doesn’t exist. It’s only a change of direction.” ? Alejandro Jodorowsky “I am in the middle of the development of this one, give me a couple of days to finish, and then I will start with this new one.” We were discussing development plans in the weekly meeting. Sandy was highly engrossed in his thoughts about the work at...

Calculated Risks – Secret Sauce to Success

“The difference between courage and stupidity is measured by success and survival.” -- Evan C. Currie, The Heart of Matter. “Every business has risk, how is this different from other risks?”  As a senior member of the executive team, I thought it was my duty to warn someone if he is taking undue risks in the business. “As such, it is very difficult to differentiate between the...

Effectiveness over Efforts

“Thinking well is wise; planning well wiser; doing well wisest and best of all.” --Persian Proverb “We fixed more than a hundred issues during the last week.” Parth is a very energetic developer and has very sharp debugging skills. When he comes across a defect he can’t take a rest before it is fixed. More challenging, the better. “Wow! That is great....

Great Customer Experience is everything. Ace it!

Consider a scenario where you need to walk into a supermarket to buy a pack of cookies. You would just go to the salesperson and say - “Pepperidge farm Montauk soft chewy cookies, pack of 6.", and end of the conversation. Now, consider the same scenario while you attempt to order the same pack of cookies from the web with a...

Adding value where it matters the most

“No matter how hard you work, someone else is working harder” – Elon Musk I was about to leave the office on a Friday evening. It’s a good time for a coffee break, before joining the Friday evening rush. Everyone around was relaxed and looking forward to the weekend. Ramesh was engrossed in some deep thoughts. His team was about to...

It’s all about how you achieve the whole

  “The whole is greater than the sum of the parts” – Aristotle. “I have joined the gym this week, I am going to work on the weight training.” It was late afternoon, and I was enjoying the coffee break with a few developers. “I prefer stamina. My evening dance class is the best form of aerobic exercise. It feels so relaxed and...

Don’t wait..Get, Set and Go!

“Good things come to people who wait, but better things come to those who go out and get them.” – Walt Disney “We have been running like a horse for the release, it is so close but still eluding.” Srini who was leading one of the customer projects was talking to me over lunch. “You said it Srini, when you are...

Personal Goals & Organizational Goals: The Match we need

“What sets you apart can sometimes feel like a burden and it’s not. And a lot of the time, it’s what makes you great.” – Emma Stone. “Every person is unique and so are their expectations.” I was talking to Shekhar, founder of a start-up product company. “We need passionate employees who will work towards our vision. Have you thought about their needs?” It is hard to...

Opportunities to maximize shopping season 2021 during uncertainties

  NRF Converge 2021 event, held in July 2021, was attended by well-known names and brands in the retail industry. One key takeaway from the event was that "Retailers who are ready to experiment, automate, innovate their services, data using Machine learning will be better equipped to maximize in the new normal"   Retail Customers will favor Retailers who take efforts to...