The pandemic has forced businesses to quickly adopt new technologies. When forced to face the might of the pandemic, retailers started opting for off-the-shelf products like chatbots without recognizing its limitations. As AI and machine learning make significant leaps, retailers may have to pivot from the standardized chatbot setup they’ve integrated into the business to see a significant uptick in...
With peak shopping season looming close, abandoned carts continue to be a recurring nightmare. It became a millennial pastime during the pandemic in 2020 — with a 94.4% cart abandonment rate on average for the retailers. Had these abandoned carts converted into actual sales, what would the numbers look like for your business? Paralysis of the pandemic and user experience During the...
During National Retail Federation Converge 2021, in a discussion with Matthew Shay, President & CEO Walmart US, John Furner shared a great point on understanding and empathizing with the buyer. When asked about investments in the supply chains, he added that retailers should be focusing on dynamic aspects of supply chains as it totally depends on the final consumers. Consumers...
According to the revised annual forecast for 2021 by National Retail Federation, Retail Sales are said to grow between 10.5% to 13.5%, which is approximately $4.44 trillion this year. “The economy and consumer spending have proven to be much more resilient than initially forecasted,” NRF President and CEO Matthew Shay said. For more insights, read here: https://cutt.ly/mmSykWp #retailnews #retailtrends #retailsales #nrfconverge #nrf2021
“Success is where preparation and opportunity meet.” -Bobby Unser So true, isn't it? Success comes to those who prepare well for the opportunity and never miss on an opportunity that comes their way. Today, we are going to share one such achievement story with you all. With the pandemic, things have become difficult. Working from home, dealing with uncertainties, collaborating digitally, and ultimately meeting the...
Gone are the days of a text-heavy, static website or app. The digital transformation has seeped through all frontiers. But it does tend to leave an important part of our society and customer base behind. With businesses integrating more technology to help their customers, we have to create marketplaces that adapt to all users’ needs. Retail Shopping for Shoppers with...
Businesses have changed tack since the pandemic started. Agility is the name of the game, and retailers and their employees are under increased pressure to be online and available to address customer requests swiftly and with empathy. To alleviate this, several retailers have included chatbots within the fold of their online presence. But, Chatbots aren’t a “smart” choice for a...
It’s been a couple of years, the pandemic is around; disrupting the age-old and opening up new avenues for virtualization and digitalization of human lives. Businesses these days are seeking digitalization at scale; with the increasing need for automation and efficient workflows. About 60% of businesses have pursued a complete digital rehaul due to the pandemic. Retail, a highly scalable industry...
“It is not the strongest or the most intelligent who will survive but those who can best manage change.” ? Leon C. Megginson. It’s been 6+ years and counting, I have been a part of CoreView. I remember I started my journey with CoreView as a Junior Software Tester and over the years and experiences, I am QA Lead today. Let me just...
Start by doing what’s necessary; then do what’s possible, and suddenly you are doing the impossible. Francis of Assisi How true is that? I believe it’s cent percent true. Let me just share a quick experience with you, yes a real-life experience to demonstrate how this quote came to life for me. Just a couple of months ago, I got this exciting opportunity to...
