What would you prefer to be, systematic or creative?


Can you guess, a good time for an opportunity to show... read more
Managing Queues are an age-old challenge, in many industries. Everybody views... read more
This has turned out a bit longer. If any adjustment is... read more
“Makarand, from your last post it looks like you work during... read more
“Good things come to people who wait, but better things come... read more
“Hmm. I had never thought about succession planning earlier. Now that... read more
Artificial Intelligence (AI) is revolutionizing service and operations management worldwide. Businesses... read more
What is SAML 2.0? SAML is an IT standard for exchanging authentication... read more
Every time we visit a crowded restaurant, it's astonishing to see... read more
For any business with an online business model, peak periods coincide... read more