Yearly Archives - 2021

2021 embraces record levels for back-to-class shopping

As per the latest update by National Retail Federation, consumers of the US are getting ready to invest record amounts for both school and college supplies. 2021 embraces record levels for back-to-class shopping. “The pandemic forced parents and their school-aged children to quickly adapt to virtual learning, and they did it with an incredible amount of resolve and flexibility,” NRF President...

Planning beyond the uncertainties

“The rest of this year (2021) will be full of uncertainties.” Was my response to the following conversation. I was discussing with a CEO of a tech start-up during the half-yearly review. We were looking at last year's numbers and comparing them with now. “Well, this year looks much better than the last one.” “No doubt last year was bad, but we...

Employee Story | Mohit Chandane

"Nothing ever becomes real, till it is experienced." - John Keats Having opted for the IT culture, we always dream to work for an organization where we can learn, apply, adapt and grow. I believe I am experiencing the truest means of working in IT at CoreView. Every one of us has heard of the flat culture, but here at CoreView, I happened...

Leveraging the power of AI,ML for Operations and Consumer Experience

At NRF, Suresh Kumar Global CTO & CDO Walmart in a discussion with Brendan Witcher, VP, and Principal Analyst Forrester Research talked about Walmarts' early investments in the omnichannel shopping experiences and double-downed efforts taken right after the pandemic hit. Suresh Kumar also shared some insights on how the pandemic accelerated customer adoption for omnichannel shopping and how the modernization...

Why the Retailing in Shopping Season 2021 will be different, even from 2020?

In 2020 many businesses pivoted to make quick changes for survival. There was a rush towards multiple contactless shopping mechanisms, online shopping. For retailers, in 2020 the focus was on survival rather than growth. Customers were not stepping out because of the fear and then-unknown nature of Corona. Everybody preferred shopping from the comforts of their home. Retailers who could...

Consumer Demand keeps up the momentum

According to the latest report released by National Retail Federation and @Hackett Associates, imports at the United States’ largest retail container ports continue to show double-digit growth over last year as strong consumer demand keeps up the momentum. "The year-over-year growth we saw this spring was off the charts because the comparisons were against a time when most stores were shut down...

Start now if you want to get it done!

“Don’t perform tasks in sequence, when they can be done in parallel.” I was talking to Manisha. She was planning for a company event. “I have the list of people to invite. I am collecting and verifying their contact information. As soon as I have all the addresses available, I will send out all emails using mail merge.” Manisha explained her...

Employee Story | Swapnil Deshpande

"The intensity of your desire governs the power with which the force is directed." - John McDonald. As a learner, you always aspire to conquer something, something which entices you, something that you want to be part of and grow, exponentially! For me, that something was "Working with CoreView". After pursuing my degree in EnTC, I sharpened my skills in java programming. IT is...

Why chatbots are not for retail?

  The pandemic has forced businesses to quickly adopt new technologies. When forced to face the might of the pandemic,  retailers started opting for off-the-shelf products like chatbots without recognizing its limitations. As AI and machine learning make significant leaps, retailers may have to pivot from the standardized chatbot setup they’ve integrated into the business to see a significant uptick in...

No more abandoned carts: Conversational AI to the rescue

  With peak shopping season looming close, abandoned carts continue to be a recurring nightmare. It became a millennial pastime during the pandemic in 2020 — with a 94.4% cart abandonment rate on average for the retailers.  Had these abandoned carts converted into actual sales, what would the numbers look like for your business?   Paralysis of the pandemic and user experience During the...