10 Use Cases How Voice AI is helping Healthcare Companies boost their Bottomline.
Case study 1
Mayo Clinic implemented voice-enabled clinical documentation, which improved accuracy and efficiency, resulting in a 23% reduction in documentation time and a 79% reduction in transcription costs. Source: Nuance.
Case study 2
Northwell Health implemented a voice-enabled virtual assistant to help patients schedule appointments and access health information, resulting in a 25% increase in appointment scheduling and a 30% reduction in call centre volume. Source: Healthcare IT News.
Case study 3
Vanderbilt University Medical Center implemented a voice-enabled assistant to help clinicians find and use clinical decision support tools, resulting in a 60% reduction in time spent searching for information. Source: HIMSS.
Case study 4
Cedars-Sinai Medical Center implemented a voice-enabled chatbot to help patients schedule appointments, access test results, and ask questions. It resulted in a 50% reduction in call centre volume and a 94% user satisfaction rate. Source: Health IT Analytics.
Case study 5
University of Pittsburgh Medical Center implemented voice-enabled clinical documentation and order entry, resulting in a 30% reduction in documentation time and a 60% reduction in order entry time. Source: Nuance.
Case study 6
Children’s Hospital of Philadelphia implemented a voice-enabled assistant to help clinicians find and use clinical decision support tools, resulting in a 50% reduction in time spent searching for information. Source: HIMSS.
Case study 7
Massachusetts General Hospital implemented a voice-enabled clinical documentation system, resulting in a 23% reduction in documentation time and a 68% reduction in transcription costs. Source: Nuance.
Case study 8
Health implemented a voice-enabled virtual assistant to help patients schedule appointments and access health information, resulting in a 40% increase in appointment scheduling and a 25% reduction in call center volume. Source: Healthcare IT News.
Case study 9
The University of Utah Health implemented voice-enabled clinical documentation and order entry, resulting in a 27% reduction in documentation time and a 55% reduction in order entry time. Source: Nuance.
Case study 10
Boston Children’s Hospital has reported a 20% reduction in time spent searching for information after implementing the AI-enabled voice-assistant.
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