Queue Management Platform

Queue Management Platform

Customer Challenges:

  • Reduce customer wait time to avoid loss of business
  • Reduce overheads to manage waiting customers
  • Ensure high customer service levels


  • Quick & Easy rollout to multiple service lines, e.g restaurants, banks, clinics
  • Reduced overhead costs
  • Increased customer volume without adding capacity or infrastructure

CoreView Solution:

  • State-of-the-art SaaS, multi-tenant platform for flexible, configurable Queue Management to manage customer wait time
  • Simple , Delightful Android powered Queue Manager apps. Phone and Tablet Support
  • Integration with digital display boards for Queue Status

Other Considerations:

  • Micro Services for server communication
  • SMS booking and updates of Q position
  • Realtime Queue Management

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