Queue Management Platform
Customer Challenges:
- Reduce customer wait time to avoid loss of business
- Reduce overheads to manage waiting customers
- Ensure high customer service levels
Result:
- Quick & Easy rollout to multiple service lines, e.g restaurants, banks, clinics
- Reduced overhead costs
- Increased customer volume without adding capacity or infrastructure
CoreView Solution:
- State-of-the-art SaaS, multi-tenant platform for flexible, configurable Queue Management to manage customer wait time
- Simple , Delightful Android powered Queue Manager apps. Phone and Tablet Support
- Integration with digital display boards for Queue Status
Other Considerations:
- Micro Services for server communication
- SMS booking and updates of Q position
- Realtime Queue Management
