Digital banking has completely changed the way people interact with financial services. In recent years, the world of digital banking has experienced a rapid evolution and has been embraced by most of the world. This is evident in the recent hiring of Sirisha Kadamalakalva as the Global Head of AI Investment Banking at Citibank. This move demonstrates the growing...
“Makarand, what is the right time to go for external investment? Many people I know have been trying, or have tried it, but a very few have received interest, and a small part of them actually got the money.” “Isn’t that the right thing to happen? Everyone can’t be the winner. Only the top few will win.” The trouble is that...
AI can revolutionize financial services, improving customer experience and increasing accessibility to underserved communities. This could be achieved by offering more personalized services and expanding capabilities by enabling new customer solutions. Recognition of AI in Financial Services A growing number of financial service executives are using AI in their operations and customer experiences A survey showed that 48% of 500...
1. The Ongoing Democratization of AI In 2023, AI will be accessible to everyone, thanks to an ever-growing number of apps that put its functionality at the fingertips of any user, regardless of technical skill. No-code and low-code platforms like SwayAI and Akkio allow anyone to create and deploy AI-powered solutions, overcoming the challenges posed by the AI skills gap....
1. Product Design: AI & ML can generate new ideas, suggestions, & prototypes. ML models can be trained on product data to identify patterns & trends, providing insights into customer needs & preferences. AI can optimize product features & improve usability, as well as assist in creating more efficient & cost-effective designs. 2.Product Maintenance & Testing: ML models can automate testing procedures,...
“Makarand, I am all set for the next jump. I am planning to scale my business to the next level. My sales team has already geared up to make more calls.” Raj was very excited. “That's great news. Tell me your plans, I am all ears.” It was time for the quarterly review. Everyone else was busy talking about how...
The popularity of SaaS is increasing as it offers functionality, accessibility, and flexibility. SaaS uses cloud delivery, available connectivity, and enterprise-grade security. It provides businesses with significant resources, lower costs, and security. According to Veeam's 2022 Data Protection Trends Report, 43% of Indian organizations believe that IaaS/SaaS capabilities are the definitive attribute of Modern Data Protection in 2022. SaaS...
The customer success industry is growing, and as the demand for customer-centric operations increases, Artificial Intelligence (AI) is starting to play a significant role. AI can consume and organize data, and it's key to unlocking insights that help prevent customer churn. AI unifies and organizes messy data without the need for tedious field mapping or coding required by users....
“Earlier we talked about teaming up with people outside the organisation, you have given several examples. I think it’s doable. But how can I team up competitors? Won’t it be bad for my business?” “Well, it could, not not always. There are situations where it can benefit both the parties when used properly.” “Such as?” Hmm. Here are some examples.” • When Atul...
ChatGPT is taking the whole world by storm! People from different walks of life are worried that either they will be redundant or they will have to change their working drastically. What really is ChatGPT? ChatGPT is a language generation model developed by OpenAI. It is based on the GPT (Generative Pre-training Transformer) architecture, and is trained on a massive dataset...
