3 Reasons why customers who hate chatbots, are gonna love Conversational AI
Businesses have changed tack since the pandemic started. Agility is the name of the game, and retailers and their employees are under increased pressure to be online and available to address customer requests swiftly and with empathy. To alleviate this, several retailers have included chatbots within the fold of their online presence. But, Chatbots aren’t a “smart” choice for a...