Leveraging the power of AI,ML for Operations and Consumer Experience
At NRF, Suresh Kumar Global CTO & CDO Walmart in a discussion with Brendan Witcher, VP, and Principal Analyst Forrester Research talked about Walmarts' early investments in the omnichannel shopping experiences and double-downed efforts taken right after the pandemic hit. Suresh Kumar also shared some insights on how the pandemic accelerated customer adoption for omnichannel shopping and how the modernization...