NearPoint Product Maintenance Information Archiving
Customer Challenges:
- The product was nearing End Of Life, but still needed support for three years
- Limited availability of expertise in the required domain and technology
- Support for newer versions of MS Exchange was required
Result:
- Supported enterprise customers through the last phase of product life cycle
- Petabytes of data migrated to newer products, with no disruption to customers
CoreView Solution:
- Built a flexible team with strong knowledge of .NET framework, Active Directory, MS Exchange and data archiving
- Release planning and execution based on support requirements, customer identified defects and minor enhancements
- Setup and execution of data migration process with infrastructure setup and 24 X 7 data migration
Other Considerations:
- Product design and architecture was very complex
- Existing customers has archived huge amount of data, which needed migration to newer products
