Telecom Operator in US
Customer Churn Prediction Telecom operator in US
A US based telecom operator was looking for a solution to prevent customer churn based on their spending patters.
CoreView’s solution using AI/ML helped to analyse the customers’ behaviour patterns and identified potential churn, so that they can prevent it by taking right steps.
The key challenges were -
CoreView built a solution with below features.
The Results - Reduced Customer Churn & Increased Revenues
This helped the company to bring a great customer experience with -