Token Junction is a queue management platform for restaurants, banks, clinics and other customer service locations, running successfully globally supporting 150,000+ users.
- Managing customer wait times to avoid loss of business.
- Ensuring high customer service levels
- Manpower overheads to manage waiting customers
- Effective management of overcrowding, noise levels and lines
- A cloud based SaS platform to automate customer wait time management
- Accessible anytime anywhere from a thin client owned by customer- iPad, tablet, mobile
- Transparent queue management and SMS updates with queue position
- Extensible to various verticals (hospitality, healthcare, etc.), with multiple service channels
- Creation of no wait zones and quieter waiting areas, drastic improvement in customer satisfaction
- Increase customer volume without adding capacity or infrastructure
- Reduced overhead and costs
- In depth business analytics to drive growth
Globally accessible platform serving hundreds of thousands of users worldwide