• Reduced Escalation
  • Timely Releases
  • Early Detection
  • Happy Customer
  • Coverage
  • Test Methodology
  • Test Planning
  • Traceability
  • Defect Slippage
  • Rework
  • Impact Analysis
  • Predictable
  • Defect Discovery
  • Product Health
  • Bugzilla
  • Testlink
  • Higher coverage
  • Collaboration
  • Test ROI
  • reduced regression
  • Module Testing
  • Upgrade Paths
  • Usage Patterns
  • Use cases
  • Test cases
  • Quality Analysis
  • Bug Triaging

Challenge

  • Delayed product releases
  • Defects detected late in the release cycle
  • Multiple active releases in the market

Solution

  • Requirements analysis to identify shortcomings
  • End user centric functional and non-functional test scenario development
  • Prioritized reduction in platform combinations based on active version usage
  • Strict adherence to test cycle plans. Smart testing to reduce regression risk

Business outcomes

  • Radical improvement in release predictability – three major on-time releases
  • Customer escalations reduced by 67%
  • Upgrade testing time and cost savings due to reduction in upgrade paths
Struggling with high escalations and delayed releases?